![]() ![]() ![]() This critical feature is required by NFPA 72 of The National Fire Alarm and Signaling Code. Moreover, I was advised by the SimpliSafe customer service rep that if a burglar alarm, panic alarm, smoke detector or CO detector activates, the system’s siren does not have the technical capability to distinctly sound such that the consumer could discriminate among the sources of impending danger. ![]() They do not even meet Radio Shack control panel standards of the past as even this equipment was UL Listed. Therefore, SimpliSafe products are not in compliance with nationally recognized industry standards and best practices. Stated differently, the wireless smoke and CO detectors that SimpliSafe provides to consumers are listed, but the base station that receives the signal, activates an alarm and notifies the remote supervising station is not. Not only was the information provided grossly inaccurate, but the plug-in portion of the system’s transformer that connects to the base station is not equipped to provide for restraining means, so it can easily be unplugged, accidentally or otherwise. Importantly, that is all the SimpliSafe tech support reps believe UL 985 requires to be provided, to the extent the local jurisdiction has the same requirement. According to technical support representatives I spoke with, UL 985 means the transformer is to be secured to the wall with a bracket, which the company will send you for free if required. The system manual curiously references UL 985, which is the UL standard for Household Fire Warning System Units. Continuing on with my investigative interview, I asked more questions of SimpliSafe’s support department representatives and the answers were remarkable. ![]()
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